COVID-19
The success of our businesses will largely be determined by our ability to let go of old assumptions and habits, many of which have served us well, and create the dynamic conditions that allow us to speak to our customers in ways that are personal and important to them.
While some industries have been harder hit than others, leaders in every industry face unprecedented challenges on multiple fronts including overall strategy, day-to-day management, forecasting and the wellbeing of their teams (and themselves).
“The path of least resistance is the path of the loser,” according to author H.G. Wells. Yet time and time again we see that humans are all guilty of opting for the easier path.
When things get tough, how we respond keeps the door open or closed. Thriving during a downturn requires a willingness to listen and experiment—and to hold no assumption as darling.
With examples from Toast, Mailchimp, Peloton and more.
You had us at donuts.
This checklist makes it way easier to remember equipment to order, trainings to schedule, software licenses to purchase and much more. Save a copy, customize it for your organization and brace yourself for a whole lot of virtual high-fives.