The Assessment Every Business Needs to Do ASAP

Unless you’re Amazon, Instacart or Zoom, you need to assess your customers’ engagement with your product. Sam Richard shares the dos and don’ts of customer health scoring.

by Sam Richard
Are You Reacting or Responding to Your Customers' Needs During the COVID-19 Crisis? There's a Difference.

No matter what pricing actions you’re considering, you must first understand the impact that COVID-19 is having on your customers, their business, their people and their communities.

by Steven Forth
Weekly Roundup
Weekly Financial Resources and Capital Markets Roundup: 4/3/2020

A very important and current update regarding the Paycheck Protection Program.

by Sean Fanning
HR & People
How Successful Remote Teams Manage Mental Health

Leaders from Doist and Buffer share their best practices for addressing mental health in the workplace.

by Angelina Ebeling
Weekly Roundup
Weekly Financial Resources and Capital Markets Roundup: 3/27/2020

While the markets moved up this week, we strongly caution against believing that the worst is over.

by Sean Fanning
Finance & Operations
Founders, Extend Your Cash Runway by Taking These Steps Right Now

Use this as a guide for controlling costs, getting to cash-flow positive and extending your runway as quickly as possible.

by Jeff Curran
How to Hire Enterprise Salespeople

Building an effective (and committed) enterprise sales team for the long haul starts with the people you hire. This is a great time to reflect and strategize so you can hire the very best people when the time is right.

by Amy Volas
At OpenView
A Note to the OpenView Community During This Unprecedented Time

In these unprecedented times, know that we’re all in this together. Business still goes on, and we’re committed to backing the next generation of software companies that improve people’s working lives. 

by Devon McDonald