Customer Research

Customer Research
Discovering Your Ideal Users: How Visily Scaled to 100K Signups in 5 Steps
“A picture is worth a thousand words,” as the adage goes. The chart below demonstrates the value of obsessing over...
by Jordan Woods
Market Research
The Startup Trap You Have to Avoid if You Want to Grow

Things may be moving fast in the right direction, but if you want maintain your startup growth you have to avoid one common trap at all costs.

by OpenView
Market Research
How to Conduct CRM Data Analysis, Part 2

What’s the make-or-break secret to conducting successful CRM data analysis? Mapping out your game plan first.

by Tien-Anh Nguyen
Market Research
The Customer Data Mother Lode: How to Conduct CRM Data Analysis

Over the next few weeks, I will be writing about the process of structuring and executing a CRM data analysis that can help expansion-stage startups uncover invaluable insights based on their history of interactions with their customers.

by Tien-Anh Nguyen
Market Research
No Lead Left Behind: Bolster Your Customer Acquisition Strategy with CRM Data Analysis
Doing analyses on CRM data is a skill that most technology companies (and any self-respecting growth strategist sleuth) should master....
Market Research
Is It Time for a Buyer Persona Update?

Are you basing your sales and marketing outreach on stale, outdated buyer personas? Giving them an update can be easier said than done, but OpenView’s Brandon Hickie has a handful of tips to help ensure the best high-impact results.

by Brandon Hickie
Sales
4 Tips for Tapping Into B2B Buyer Emotions

Did you know that for B2B buyers, personal value actually has 2x the impact of business value? Corporate Executive Board’s Karl Schmidt shares four ways to adapt your marketing accordingly by pushing the right emotional buttons.

by Karl Schmidt
Market Research
How to Develop Quick and Easy Buyer Personas Without the Fuss

Using an interactive workshop can be a fun and practical way to develop quick and easy buyer personas for your organization. Follow this guide to set one up for your team.

by Tien-Anh Nguyen
Market Research
How to Conduct a Market Research Call

Do you really know why buyers in your target market make the purchasing decisions they do? It’s time to find out by asking them. We’ve outlined the basics of how to conduct a market research call to get the buyer insights you need.

by Tien-Anh Nguyen