OV | Weekly – June 2, 2018

Hi Friend of OpenView,

Good morning readers! We've got some great content for the eyes and ears this week. OpenView Managing Partner, Adam Marcus, discusses how to cut burn to achieve profitability on the latest episode of BUILD, take a read through the ultimate customer success resources guide, and OpenView founder, Scott Maxwell, talks about pivoting your startup for Hacker Noon.

All that and much more. Enjoy! 

🎧 BUILD Podcast | Getting profitable means you control your own destiny

How much or how little should a company burn? Adam Marcus, Managing Partner at OpenView, discusses the role of burn in a startup and how to determine the right time to raise your next round. Then we hear from Nick Romito, Founder & CEO of VTS, on the tactics he used to find efficiencies after merging with their closest competitor.

Listen to the latest episode here.

PS: Do you 💖 BUILD? Help us make it even better by filling out this quick survey here. Let us know what you like and don't like and who you want to hear from on Season 3.

Everything you ever wanted to know about customer success (and more)

This is it – the ultimate customer success resources guide. All of the web's best CS articles in one place. This guide covers everything from building out your team to which metrics to track, the tactics to use and so much more. 

You can read the full guide here.

If you're a true CS junkie, be sure to join us for our upcoming webinar: Driving Business Results through Customer Success & Support with LinkedIn and Intercom. Register here.

Just because your idea stinks doesn’t mean your startup can’t be successful

No one starts a company without convincing themselves that they have a great idea. But one of the biggest hurdles to success is the belief that your idea is too great to modify.

Rather than remaining tied to that original idea, a smart entrepreneur experiments endlessly, argues Scott Maxwell. In fact, you do this until you find success or your funding runs out.

Learn how, when and why to pivot here.

Here's what else we're reading 📖

• Coaching CEOs to Craft the Story, Rather than Doing It for Them
• Creating a Modern Partner Program That Works
• Going Global: When do you create a local marketing presence?

Here's what else you need to know this week:

• OpenView is teaming up with customer success leaders from LinkedIn and Intercom to bring you a webinar all about driving business results through CS. Register for the webinar on June 12 here.
  
  
• Join OpenView's Liz Cain for Tenbound, the sales development conference on August 30 in San Francisco. You can learn more and register here.

• Seattle-based Zipwhip is hiring a Director of Product Marketing. Think you have what it takes? Apply for the position here. View all openings across our portfolio here.

That's it for now. See you back here next week! In the meantime, say 👋on Twitter, LinkedIn and Facebook.

This newsletter was lovingly curated by OpenView's marketing team. Think our readers would benefit from your expertise? Submit your content to Labs by emailing editor@ov.vc.