Search Results for: “churn

Finance & Operations
Do You Know How to Build a Profitable SaaS Business?
The few souls out there that actually read my blog know that I am quite passionate about capital efficiency and profitable...
by Firas Raouf
Customer Success
Segment to Keep Customers Loyal
Reduce churn by managing your segments. [caption id="attachment_5730" align="alignright" width="112"] Image provided by: {link:http://www.flickr.com/photos/duanekeys/}duanekeys{/link}[/caption] In order to reduce churn (customers...
by vickilynn
Startup Strategy
Revenue Retention Analysis: What to Look For (Cont'd)
This blog post is about how to interpret the data and results of a billings/revenue retention analysis, and focuses on...
by Vlad Djuric
Startup Strategy
Revenue Retention Analysis: Interpretation
This blog post is about interpreting data in a billings/revenue retention analysis, and part of a series of posts that...
by Vlad Djuric
Startup Strategy
Revenue Retention Analysis: Sample Output and Interpretation
This blog post is about analyzing and interpreting data in a billings/revenue retention analysis, and part of a series of...
by Vlad Djuric
VC Insights
Revenue Retention Analysis: Why It's Important for Your SaaS Business
Over the course of the last four years, I've conducted numerous revenue retention analyses for our expansion stage prospects and...
by Vlad Djuric
Startup Strategy
Key Performance Indicators (KPIs) for Software-as-a-Service (SaaS) Companies - Customer Life Time Value (CLTV)
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
Finance & Operations
KPIs for SaaS: The Customer Acquisition Cost Ratio
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
VC Insights
Key Performance Indicators (KPIs) for Software-as-a-Service (SaaS) Companies – CASH
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
VC Insights
Key Performance Indicators (KPIs) for Software-as-a-Service (SaaS) Companies – COMMITTED MONTHLY RECURRING REVENUE
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
Startup Strategy
Feedback... you can never get enough
As a Boston venture capital firm with operational skills that focuses on building great companies after investing expansion capital we...
by George Roberts
Marketing
Marketing’s Lead Generation Responsibility to Sales
I had an interesting email discussion with one of the marketing managers at a portfolio company. The discussion started after...
by Firas Raouf