Search Results for: “churn”
Surveys have found that a dedicated Professional Services team can lead to more enterprise deals and lower churn. But, these resources need to be used wisely and should be differentiated from Customer Success. Here’s why.
Our 2019 Expansion SaaS Benchmarks Data Explorer allows you to find your exact peer benchmarks around the metrics that matter most: YoY growth, gross margin, cash burn rate, CAC payback, net dollar retention and logo retention. Check it out!
Product led growth is the latest GTM strategy, but it doesn’t come without its limitations. Learn how you can use extended product led growth as a successful go-to-market strategy.
Stripe serves global organizations, so it’s important that they have teams all over the world to assist their customers in the best way possible. Learn why cookie cutter internationalization sets you up on the path to failure and how Stripe has successfully scaled their organization globally.
OV’s Kyle Poyar breaks down the 2019 Expansion SaaS Benchmarks report and how to take action on the results.
Intent data is generating lots of buzz. But there are frequently overlooked enterprise-wide opportunities to use this powerful data. Fully operationalizing intent data requires strategic vision, explicit goals and deliberate execution.
Your free trial conversion rate might be low because of one thing: poor onboarding. Learn the 3 mistakes most companies make and tips for successfully avoiding them.
How did the team at SurveyMonkey know it was time revamp their pricing strategy? Find out which signals tipped them off and how they made it a success.
When it comes time to fundraise, have you thought about focusing on your current investors? Learn why it’s the best option here.
Pricing experts Ismail Madni and Madeline Stein explain how growth-stage SaaS companies can run successful pricing projects through a dedicated monetization function.