Intronis Launches New Partner Success Organization to Deliver Exceptional Partner Experience

Intronis, Inc., a provider of world-class cloud backup solutions for the IT channel, today announced the formation of its Partner Success organization. Led by Jasmine Lombardi, vice president of partner success, the new team is responsible for simplifying and accelerating the success of Intronis’ partners.

“This is a strategic move for Intronis and a significant gain for our channel partners,” says CEO Rick Faulk. “Hiring Lombardi and consolidating all our partner-facing operations within one team brings us closer to our partners’ businesses, provides greater accountability, and positions us to deliver an exceptional partner experience every step of the way — from onboarding new partners to better supporting and scaling success with our existing partners.”

Lombardi’s appointment comes on the heels of several company announcements that underscore Intronis’ growing leadership position in the cloud backup and disaster recovery market. In addition to the recent release of its next generation cloud backup and recovery management platform and its QuickSpin technology which supports the rapid adoption of virtualized IT environments, Intronis was also named one of the IT channel’s 2013 Top 100 Cloud Service Providers by Talkin’ Cloud. The company’s channel partner program also earned a 5-Star ranking in the 2013 CRN Partner Program Guide.

“Backup and recovery has become a big business opportunity for the IT channel and Intronis’ new Partner Success organization will certainly be a game-changer for our partners,” says Lombardi. “I am thrilled to join Intronis and looking forward to establishing a formal framework to help ensure our partners’ success by giving them the technology, tools, training, and business enablement resources required to capitalize on the market’s growing need for business availability services.”

Prior to joining Intronis, Lombardi led the product operations team at Aspen Technology and has held senior client services and technology roles at Mzinga, Prospero Technologies, and PAREXEL International. She has an extensive background in software development, information systems consulting, business process management, professional services, client relations and partner support. Highlights from her career include grass roots development and execution of Software-as-a-Service (SaaS) licensing models, partner success organizations, and global process management.

“Enabling our channel partners to easily sell, deliver and support reliable and customizable backup and recovery services to small and midsized businesses has always been a top priority,” concludes Faulk. “These moves will radically improve how our partners engage with Intronis to get business done and position them for even greater success now and in the future.”

About Intronis

Intronis Cloud Backup and Recovery is a world-class cloud backup solution for the IT channel. Intronis provides the industry’s easiest-to-use secure data solution for offsite and local backup, which generates a monthly recurring revenue stream for your business. Intronis offers the best Exchange and SQL backup on the market, supports virtualized environments with native VMware backup, and is integrated with major solutions in the MSP ecosystem. Partners receive expert customer support from Intronis’ U.S.-based team. The solution has been field tested by thousands of MSPs, and the company has been named Best Revenue Generator seven times and Best Customer Support three times by members of ASCII. Learn more at or on Twitter at