IT Service Provider Recovers a Decade of Lost Tax Data with Intronis

Brent Fairbanks recently had opportunity to save one of his clients from a catastrophic loss of 10 years of mission-critical data.

Last month Fairbanks, the manager of Electronic and Computer Specialties of California, was contacted by a client CPA firm when a key tax program stopped working. Fairbanks learned that an employee wanted to remove the tax program from an old computer. Rather than uninstall the program in question from the computer, the employee deleted a related folder from the server that stored 10 years of programs and data.

The data loss was significant, and included critical financial information the firm needed to continue managing its clients’ accounts. The firm’s operations would have been at risk if the data wasn’t recovered. Using Intronis Cloud Backup and Recovery, Fairbanks was able to restore the data – more than 20 gigabytes worth – in a few hours. Operations continued with minimal interruption and no lasting consequence.

“My client was operating as if nothing had gone wrong,” Fairbanks said. “The consequences would have been severe if we weren’t able to recover the data. Intronis’ software is very intuitive, so even though I may run restores infrequently, recovery is simple, fast and complete.”

Founded by Fairbanks in 1986, Electronic & Computer Specialties provides managed backup services, Internet presence services, software products and services, and video surveillance products and services throughout Southern California.

Intronis, the world’s leading cloud backup and recovery solution for the IT Channel, solicits success stories from its partners as part of its Intronis Hero Award program. Intronis selects and features one story each month to serve as an example of how our partners can be heroes to their clients.

About Intronis

Intronis Cloud Backup and Recovery is a world-class cloud backup solution for the IT channel. Intronis provides the industry’s easiest to use secure data solution for offsite and local backup, which generates a monthly recurring revenue stream to add to your business. Intronis offers the best, deepest Exchange and SQL backup on the market, U.S.-based customer support, and is also integrated to major solutions in the MSP ecosystem. The solution has been field tested by thousands of MSPs and the industry spoke by awarding Intronis the 2011 Vendor of the Year from ASCII.