Plano software firm FieldAware names Charles Jackson CEO

Plano-based field service solutions provider FieldAware has appointed technology veteran Charles Jackson as CEO.

Jackson has more than 15 years of experience in the technology industry, having spent most of his time as an executive in supply chain management. He served as executive vice president of customer management and managing director of network solutions at Ariba/SAP. He joined Ariba/SAP after it acquired Quadrem, where he served as chief operating officer and CEO.

His first day at FieldAware was about a month ago.

“Tech companies like FieldAware that have been pioneering in this space have been changing the business dynamic,” Jackson said. “Tech around field services has been around for a while, but the ability get the app to someone who’s doing the work has been the big barrier.”

FieldAware, founded in 2011, offers field personnel mobile tools that work on any smartphone or tablet. The solutions are aimed to increase productivity and help companies generate more revenue. The company’s Web-based back office is built on a cloud-based architecture. The company serves more than 1,000 customers.

“It’s been growing at a fast pace,” Jackson said. “We’d like to maintain that hyper growth rate.”

Last year, FieldAware raised $24 million in a funding round led by Summit Bridge Capital with support from Silicon Valley Bank, OpenView Venture Partners, Atlantic Bridge Partners and Oyster Capital Partners.