With More Than 35,000 Customers, UserTesting Names Michael Meinhardt VP of Customers
MOUNTAIN VIEW, Calif. — UserTesting, the world’s largest user experience platform, today announced the appointment of Michael Meinhardt as the company’s Vice President of Customers. Reporting to Chief Revenue Officer Patrick Donnelly, Meinhardt will lead UserTesting’s Customer organization, and double the team in the next year. This strategic hire positions UserTesting to continue its heavy investment in the success and growth of its customer base of more than 35,000.
Meinhardt brings to this position more than a decade of experience in cloud and SaaS leadership. Prior to UserTesting, Meinhardt was the Founder and CEO of Cloudwords, a leading SaaS translation management solution, where he delivered 7x year-over-year top line growth. Meinhardt remains a current board member at Cloudwords. Previous to Cloudwords, Meinhardt’s diverse leadership background covers a variety of senior positions in sales, business development and customer success.
“Michael Meinhardt will be responsible for UserTesting’s most important asset – its customers,” said Darrell Benatar, CEO of UserTesting. “Michael brings tremendous experience in dramatically improving the customer experience, and we are eager to bring him on to create and build strong, long-term relationships with our customers.”
“I’ve witnessed the immense value of continuously engaging with customers and collecting their feedback on everything from product to messaging,” said Michael Meinhardt, VP of Customers of UserTesting. “I am honored to use this crucial understanding to put our customers first and help them deliver great experiences.”
UserTesting is the fastest and most advanced user experience testing platform on the market. The company gives marketers, product managers, and UX designers on-demand access to people in their target audience who deliver audio, video, and written feedback on websites, mobile apps, prototypes, and even physical products and locations.
Headquartered in Mountain View, CA, UserTesting helps over 35,000 customers (including the top 10 web properties in the U.S.) get the user feedback they need to create an excellent customer experience. User panels are currently available in the U.S., Canada, the UK, and India. For more information, visit www.usertesting.com.