B2B customer segmentation
Marketing

10 step approach to B2B Customer Segmentation [Infographic]

Ashley Murphy

March 15, 2018

Customer segmentation is a critical component of a company’s go-to-market strategy. Identifying and prioritizing high value customer segments (and just as importantly, deprioritizing low value segments) enables you to maximize your impact by aligning marketing, sales and product resources. Seems simple, right? Yet, 62% of SaaS companies claim they lack alignment on their top customer segments.

If you fall into this group, we’ve put together 10 simple steps for you to successfully develop your customer segmentation strategy. Check out the full infographic below.

B2B Customer Segmentation Infographic

>> Want even more on B2B customer segmentation? Access our full guide here.

Ashley Murphy
Ashley Murphy
Senior Director of Growth

Ashley is Senior Director of Growth on OpenView's Expansion team. She helps OpenView’s portfolio companies achieve repeatable scale via marketing, sales and pricing strategy optimization. Most frequently, she partners with the portfolio on projects related to improving lead funnel conversion, customer segmentation, sales process, pricing and demand gen. Prior to joining OpenView, Ashley was the Senior Manager of B2B Strategy & Analytics at Wayfair.com. Her efforts spanned marketing, BDR optimization & funnel analytics to help the B2B business grow by 9x in just a few years. Before Wayfair.com, Ashley worked as a consultant for Simon-Kucher & Partners, the global marketing and strategy consulting firm known as the world leader in pricing.
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