Customer Success
Customer Success
How to Avoid the Dreaded ‘Final Presentation’
That which isn’t written in stone, can’t be final. If you refuse to label your final presentation to a client…
by Contributing AuthorCustomer Success
7 Reasons to Consider Outsourcing Your Customer Service
Reducing staff (and therefore costs) and utilizing the latest technology are only two reasons why you should consider outsourcing your…
by Brennon SlatteryCustomer Success
The Sales Pipeline and How to Manage It
What’s a sales pipeline? Inc. explains: “Simply put, your sales pipeline is the amount of business you attempt to close…
by Brennon SlatteryCustomer Success
How to Utilize Internal Marketing as a Go-To-Market Strategy
There’s plenty of uncertainty involving some marketing strategies. How will they play out, what will they take and where will…
by Contributing AuthorCustomer Success
Humanizing Disassociated Social Media
Avoiding social media in your business is, for all intents and purposes, impossible. Whether it’s launching campaigns or trying to…
by Contributing AuthorCustomer Success
Why Word of Mouth is the Ultimate Customer Loyalty Test
When you have a high-quality product, customers recognize this and share with others. Good news, like bad news, spreads…
by Contributing AuthorCustomer Success
Catering to the Customer and User Experience: Lessons from the 2010 Console Wars
If you turned on your TV in the past couple weeks, you most likely could not avoid the massive ad…
by Kobie FullerCustomer Success
When the Sales and Marketing Departments Collide
Look at any struggling company and you’re certain to see that the marketing and sales departments are in disharmony. Their…
by Contributing AuthorCustomer Success
Eliminating Factors that Slow Sales Processes
As seasoned sales professionals can attest, B2B sales go through seasons. While it’s not quite feast or famine, there are…
by Contributing Author