Customer Success
How to Get Your Partners Selling More of Your Product
During a recession, companies start operating on an as-needed basis. [caption id="attachment_6607" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/aiesecgermany/}aiesecgermany{/link}[/caption] Essentially, if...
by Contributing Author
Product
Watch
A Primer on Agile Software Development, Part 1
In the first part of this two-part series, the speaker, Jeff Patton, discusses the origins of agile software development during...
by Contributing Author
Customer Success
The Evolution of SaaS and Inside Sales
Traditional sales contracts and software agreements are becoming increasingly stagnant as SaaS continues to evolve. [caption id="attachment_6605" align="alignright" width="240"] Image...
by Contributing Author
Customer Success
Survey Validates the Viability of SaaS
Gartner, the world's leading IT research company, has released a survey showing that more than 95 percent of current SaaS...
by Contributing Author
Customer Success
Some Thoughts on Software Maintenance Approaches
An IT budget is often heavily scrutinized in many companies, and added costs to the budget aren't exactly greeted with...
by Contributing Author
Customer Success
Finding Revenue in Renewal Sales
One of the most efficient ways to create incremental, recurring revenue is through renewal sales. [caption id="attachment_6028" align="alignright" width="240"] Image...
by Contributing Author
Customer Success
Simplifying the SaaS Sales Compensation Process
SaaS sales compensation is somewhat of a convoluted issue. [caption id="attachment_6026" align="alignright" width="193"] Image provided by: {link:http://www.flickr.com/photos/zieak/}zieak{/link}[/caption] But within all...
by Contributing Author
Customer Success
Tips to Break Down SaaS Pricing
Pricing software is a dilemma at every company in the business of developing. [caption id="attachment_6025" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/zieak/}zieak{/link}[/caption] SaaS pricing...
by Contributing Author
Customer Success
Why the Old Spice Campaign isn't Social CRM
By now, Old Spice's latest campaign has permeated every available crevice of the internet and television land. [caption id="attachment_6024" align="alignright" width="200"] Image provided by:...
by Contributing Author