In a recent article written by the Cashier Live team, the four levels of customer service are explained, along with the role of POS software in reaching the higher levels.
In this short video, self-described web marketing outlaw Craig Dewe says that lead gen failures often happen because of an inability to demonstrate value to prospects.
Workplace flexibility is often undervalued by employers (in favor of other benefits) and welcomed by employees, and a recent report seems to echo these long-held beliefs.
The phone interview is one of the most effective tools in a recruiter’s arsenal when it comes to filtering out unqualified candidates.
Think you can offer exceptional customer service without being easily visible (and accessible) to your customers? You can’t.
With 2012 fast-approaching, marketers need to start cleaning house to make sure they’re running a tight ship.
Think the holiday season doldrums are an unavoidable fact-of-life for sales? You’re wrong.
While the prospect of having your upbringing influence your business may seem scary to some, entrepreneur Steve Blank believes that this is actually a good thing.