Customer Success
Train to Instill a High-Quality Customer Service Standard
What goes into a training program that aims to establish a high-quality customer service baseline? [caption id="attachment_6427" align="alignright" width="240"] Image...
by Contributing Author
Sales
Communicating Your Value Proposition So It Can't Be Ignored
Ever feel like your value proposition draws more crickets than coos? [caption id="attachment_13386" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/quinnanya/}quinn.anya{/link}[/caption] When...
by Contributing Author
Finance & Operations
M&A Questions: Should You Auction or Negotiate?
When an ownership change is sought at a company, two factors must be considered before a move is made. [caption...
by Contributing Author
HR & Leadership
Demystifying Emotional Intelligence as a Recruiter
Emotional intelligence is becoming a more widely accepted tool to analyze job candidates' abilities. [caption id="attachment_10242" align="alignright" width="240"] Image provided...
by Contributing Author
Customer Success
Watch
Condensing Your Career into a 30-Second Elevator Pitch
Elevator pitches can be one of the most challenging-but-effective tools marketers and salespeople have at their disposal. But there is...
by Contributing Author
HR & Leadership
How a Deepened Understanding Improves the Sales Process
Many of the issues that arise within a sales process often originate from a lack of understanding at the managerial...
by Contributing Author
HR & Leadership
What Great Lawyers are Worth to Startup Organizations
You shouldn't instate a monetary cap for great lawyers. [caption id="attachment_7683" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/gi/} TheAlieness GiselaGiardino{/link}[/caption] Why...
by Contributing Author
Finance & Operations
Rules that Impact Disclosure and Investor Relations
Much like in sports, there are rules that govern disclosure when it comes to investor relations. [caption id="attachment_13311" align="alignright" width="240"]...
by Contributing Author
HR & Leadership
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Can Businesses Simultaneously be Green and Profitable?
For those that think being green and profitable are mutually exclusive for a business, it's time to reconsider. Stonyfield Farm...
by Contributing Author