HR & Leadership
Are You Eyeing Extreme Productivity in 2012?

While some enjoy the excitement of strategizing for the New Year, others find themselves intimidated by the goal setting process.

by Keith Rosen
Sales
When Good Customer Referrals Turn Bad

For early stage sales reps, there’s nothing worse than wasting a silver-platter referral from a satisfied client.

by Keith Rosen
Customer Success
And the TRUE Goal of Prospecting Is…

While many salespeople put most of their effort toward closing, when it comes to prospecting, the smart ones know not to get ahead of themselves.

by Keith Rosen