BUILD: The End User Era
As we enter a whole new decade, it’s important to recognize that we are also entering a whole new era of software: The End User Era.
Software purchasing power is increasingly moving down the org chart—away from executives and toward end users.
Product led growth (PLG) is an end user-focused growth model that relies on the product itself as the primary driver of customer acquisition, conversion and expansion. PLG is how you adapt to the End User Era. It’s all about building a product for end users, and then distributing that product to the same end users. Like many things in life, PLG is simple, but not easy. To give you some help, we’ve pulled together the definitive collection of PLG founder stories, case studies and how-to guides to help you win by embracing the all-powerful end user.
In this edition of BUILD, you’ll find leadership philosophies and best practices around product led growth (PLG) as a go-to-market strategy. You can get your hands on a digital copy of the book here. Enjoy!
Improving processes, adding more documentation and holding a bunch of training sessions won’t scale a product-led engine—it’s org design that matters.