Customer Success
Customer Success
Selling to Executives: Lose the Pitch and Bulid a Solid Network, Instead
The higher up the decision maker, the less likely they care about the particulars. Don't try to sell to them, focus on becoming someone they trust.
by Contributing AuthorCustomer Success
Ask and You Shall Receive: 7 Tips for Going After the Sale
It’s not a sure thing that you’ll always get the sale, but what is certain is that you’ll never get…
by Contributing AuthorCustomer Success
Strategic Sales: Seize the Chance to Make a Bigger Impact
It's easy to get caught up in the day-to-day, but you need to step back from time to time to be more strategic in your sales strategy.
by Contributing AuthorCustomer Success
Driving a Wedge Between Your Dream Client and Your Sales Competition
Sometimes the biggest differentiation between you and your sales competition isn't your product and it isn't price -- it's the customer's trust in you.
by Contributing AuthorCustomer Success
Cold-hearted Lead Killers: Three Sales Mistakes to Avoid
Sales reps are the heroes who keep the business running, but sometimes they can use a little help ensuring they bring their leads in alive and not dead.
by Contributing AuthorCustomer Success
Bring Your ‘A’ Game: Tips for Managing Changes with Your Top Sales Reps
It's typical for many top sales reps to want less management, not more. But a great sales manager holds onto their 'A' players by checking in often.
by Contributing AuthorCustomer Success
3 Keys to Tapping into Your Customers’ Networks
Business is all about making connections, and the best companies realize that their customers' networks offer a vast resource.
by Contributing AuthorCustomer Success
Staying Ahead of the Sale
Sales training expert David Stein provides a list of the critical questions no salesperson can afford not to ask.
by Dave SteinCustomer Success
Making the Right Call: Why Your Company Needs a Sales Playbook
When a sale is on the line it’s crucial to be able to quickly assess the situation and know what play to call next. That's where a sales playbook comes in.
by Contributing Author