Customer Success
Customer Success
Simplifying the SaaS Sales Compensation Process
SaaS sales compensation is somewhat of a convoluted issue. But within all of this confusion lies a clear-cut answer. SaaS…
by Contributing AuthorCustomer Success
Tips to Break Down SaaS Pricing
Pricing software is a dilemma at every company in the business of developing. SaaS pricing is even more complicated because of the number…
by Contributing Author
Customer Success
How to Stop Channel Sales Sabotage
Your sales staff may be blindly sabotaging channel sales success. This is usually due to a lack of creative thinking…
by vickilynnCustomer Success
Key Account Management: Much more than a Handshake
The goal for key account managers is to move from basic account management to a more interdependent account management style,…
by vickilynnCustomer Success
Tips on Managing Key Accounts
Key accounts require an artistic approach. Taking care of your key accounts is money in the bank and could make…
by vickilynnCustomer Success
Ask Now, Prosper Later
Consumers will not break down doors to explain what they love or hate about a product. In fact, if a…
by vickilynnCustomer Success
Why the Customer Experience Counts
The importance of customer experience to your brand. Most companies use brand-tracking research to figure out which market communications are…
by vickilynnCustomer Success
Lean into Agile Marketing
Agile is about more than just development. Agile is a type of project management usually used in software development. Lean…
by vickilynnCustomer Success
The 4 D’s of Distinction
Brand matters and the way you convey your brand will make or break it. Succinct position statements are crucial to…
by vickilynn