Labcast: Bill Price Thinks Your Customer Service May Be Stuck

Customer Service expert, co-author of “The Best Service is No Service” and founder of Driva Solutions, Bill Price explains why many company’s customer service is “Stuck”.  In this podcast, we explore how companies get stuck, and more importantly, how they get “UnStuck”.

Episode 10: Bill Price

Corey O'Loughlin
Corey O'Loughlin
Owner

Corey was a marketing analyst at OpenView from 2010 until 2011. Currently Corey is the Owner of Prep Obsessed and was previously the Marketing Manager at MarketingProfs.
You might also like ...
Customer Success
Your Guide To Customer Support & PLG
In a product-led growth (PLG) business, should we aspire to have *zero* customer support? My take: No! Support plays a...
by Kyle Poyar
Community Management
Your Guide to PLG and Community—It’s Way More Than Launching a Slack Group
In a product-led (PLG) business, some of the tried-and-true SaaS growth tactics aren’t at your disposal. Since you’re initially focused...
by Kyle Poyar
Onboarding
Your guide to self-serve onboarding: How to get your product to sell itself
In a self-serve environment, your product has to sell itself. The first-day experience is the most critical part of the...
by Kyle Poyar