Getting New Players onto Your Sales Team and Keeping Them
Recruiting new employees to your sales department is only the first step in a long process.
Sure, you’ve hired the best candidate from the pool, but where does that leave you? Are you prepared to facilitate your new hire’s success? Or is your company unprepared? If you don’t have a plan of attack through the first 90 days of employment, you need to create one.
Consider the introductory lessons you want to teach the new hire in the first 30 days. You want them to be comfortable with the sales process; you want to teach them your company’s sales methodology; you want to make sure that they understand your competitive advantage in the market. Once you have that established, start planning the next 60 days.
Creating a foundation for your greenest employees is crucial to their success. If they aren’t put in an environment where they can flourish, they won’t. For more on this topic, watch the video from OpenView Labs featuring Rich Chiarello.
With only lagging metrics in their toolset, customer success leaders can’t really drive strategy at the executive level. Here’s Chris Hicken, former president at UserTesting, on how to change that.