How Zendesk Launched an AI Bot to 120,000 Customers [Podcast]
Astha Malik, VP of Platform & Product Marketing at Zendesk, joins us to talk about Answer Bot, Talk Enterprise and Chat Enterprise, new applications of AI and machine learning that focus on making customer service more human. Tune in to learn more about Zendek’s customer-centric approach to launching a product to nearly 120,000 customers.
Prefer to listen on iTunes? Access the episode here.
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