Institutionalizing Methods to Retain Your Sales Representatives
April 15, 2011
Sales representative turnover can mar any business.
It often speaks to the appeal of the business to sales representatives, too. A company that continually displays an inability to keep sales representatives likely has some issues that need to be tended to. Yet there is hope. The companies that do retain employees for years understand what it takes keep them satisfied. They know that compensation is key, but so is the challenge of the job.
The sales process will account for some of the challenge. And so will learning the sales methodology being taught. A lot of time sales representatives need to be retaught new techniques and deprogrammed from using habitually formed, improper ones. This approach will ensure that your team is ready and capable; unprepared employees are less likely to stick around.
By having a best practices process for your new employees, you can make sure that they’re ready to perform at the level that both parties expect. For more information on retaining sales employees, watch the video featuring Sanford Brown.