Why Product Ops is Key to Product-Led Success—According to Pendo’s Christine Itwaru

Christine Itwaru, Director of Product Ops at Pendo, has managed and grown product teams by utilizing her belief that shared experience and shared knowledge within teams and across an organization ultimately drive growth and products that make an impact.

At Pendo she leads a team responsible for empowering product teams, collaborating across orgs, creating scale and ultimately freeing up PMs to deliver value to customers.

On this new episode of the BUILD Podcast, Christine and host Blake Bartlett unpack:

  • What the role of product ops is and how it came into popularity
  • When, why and how to incorporate a product ops role into your team
  • Christine’s prediction of where the product ops movement and community will be five years from now

Listen to the episode below.

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Subscribe on Apple Podcasts, Spotify or listen on our website.

Meg Johnson
Meg Johnson
Senior Manager of Creative Strategy
OpenView

As OpenView's Senior Manager of Creative Strategy Meg leads brand development for the firm. Obsessed with software, user experience and design thinking, she works to understand and scale OpenView's brand awareness through thought leadership content programs including: OpenView's podcast 'BUILD with Blake Bartlett' along with the video series 'PLG123' and 'Weekly Walks with Casey Renner'.
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