This is the third and final post in a series of blog entries on how to effectively develop and utilize...
Last week, I shared a post explaining what a buyer persona framework is and its purpose in a B2B sales environment....
Editor's note: this blog post is the first of a three-part series on utilizing buyer persona frameworks in a B2B...
What a team looks like on paper does not equal how it performs as a cohesive unit. Sometimes you get...
Over the last several weeks, I have been writing about how to plan-out, set-up, and execute a one-time or recurring...
Last week, I shared a pair of lost customer survey and in-depth interview invitation templates. This week, I will provide...
Last week, I shared 10 automated lost customer survey design tips. This week, I will share an example of an...
Last week, I shared 4 tips to consider when setting-up an automated lost customer survey in SalesForce. This week, I...
Last week, I shared six commonly used lost customer research question types and discussed how each type can be used...