HR & Leadership
Brad Feld's Latest Must-Read Books for Entrepreneurs

If you’re fortunate enough to have made it to the end of your pile of must-read books, fear not, as entrepreneur Brad Feld has shared his latest reading list in a recent article.

by Contributing Author
Customer Success
Don't Dump Your Solution on Prospects, Leverage It

One of the more common sales mistakes happens when a salesperson inadvertently buries their prospect in their solution.

by Contributing Author
Customer Success
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Principles of Customer Service: Be Proactive

When it comes to customer service, developing a proactive strategy can help avoid a lot of future headaches.

by Contributing Author
Customer Success
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Sales Management: Using Territory Alignment to Level the Selling Field

For salespeople struggling to close deals in barren lands, the inequality associated with sales terrain distribution can be all too apparent.

by Contributing Author
Sales
Key Account Management: It's More than Just Terminology

Solely placing the tag on an account shouldn’t make it a key account, writes John Staples of SalesBenchmarkIndex.com in a recent article.

by Contributing Author
HR & Leadership
Should Scrum Teams Work in a Bubble?

Working in a bubble may not seem like a good idea, but Scrum teams are built upon concentrated productivity.

by Contributing Author
Product
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Does a "Check-the-Box" Approach Lead to Mediocre Product Design?

An overly analytical, measured approach to product design will, more often than not, lead to disappointing results, says Chris Chan, co-founder and VP of product at Causes.com.

by Contributing Author
Finance & Operations
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Entrepreneurs: Getting Attention from VCs

Is there a single factor that allows entrepreneurs to distinguish themselves in front of a VC?

by Contributing Author