Customer Success
Customer Retention: A Closer Look at New vs Repeat Customers
Editor’s Note: This post originally appeared on the Control blog here. Which is more valuable — a new customer or a repeat...
by Kathryn Loewen
Finance & Operations
Battle of the Churns: Customer Churn vs Revenue Churn
Editor's Note: This post originally appeared on the Control blog here. There’s no doubt that a subscription-based business needs to...
by Kathryn Loewen
5 Ways to Reduce Your Customer Acquisition Costs
Editor's Note: This article first appeared on the Get Control blog here. Customer acquisition is the cornerstone of any viable business....
by Kathryn Loewen