Director of Analytics and Search
Customer Success
Stand and Deliver: 5 Sales Presentation Tips

Learn five sales presentation tips and ensure that you’re ready to pitch at a major-league level every time.

by mkolodziej
Finance & Operations
Passion Overdose Can Lead to Founder Mistakes

Passion is a powerful force driving you to seek change, but don’t let it lead you down the road to founder mistakes. Make sure your startup mixes profitability with passion.

by mkolodziej
Startup Strategy
Breakthrough Entrepreneurship: Keys to Successful Startups

What are the key elements that transform a promising idea into truly breakthrough entrepreneurship?

by mkolodziej
Customer Success
Sales Force Strategy: Always Make Your Number

For startup CEOs, meeting annual revenue numbers can be the difference between life and death. Tune up your sales force strategy.

by mkolodziej
HR & Leadership
Interviewing Alternatives: Fix a Broken Hiring Process

Stop investing so much time in an outmoded hiring practice and consider interviewing alternatives.

by mkolodziej
Customer Success
Try This Customer Service Strategy on For Size: Be Bad

Adjust your customer service strategy to be bad at a few things and great at what matters most to your customers.

by mkolodziej
Pricing & Positioning
Success in the Freemium Age

Hardware costs and development resources get cheaper every day, so the freemium model lives. Learn how to turn a profit in the freemium age.

by mkolodziej
Customer Success
Engagement Marketing Unmasked

The new definition of engagement involves point-in-time, but it used to be about user retention. Is engagement marketing getting it wrong?

by mkolodziej