Tien-Anh Nguyen
Chief Business Officer at UserTesting
Startup Strategy
Essential Marketing Skills for High-Tech Ninjas
How would you like to have a bunch of marketing ninjas to carry out super powerful, targeted marketing campaigns for...
by Tien-Anh Nguyen
Startup Strategy
Marketing Incentives: Setting the Right Goals for Performance and Impact
Motivate your demand generator, email marketers, content marketers and public relationship specialists the right way with proper incentives design In...
by Tien-Anh Nguyen
HR & Leadership
Is Your Team Suffering from a Communication Breakdown?

As startup and expansion stage companies develop, it’s important for leaders to tighten communication gaps before it’s too late.

by Tien-Anh Nguyen
Startup Strategy
Communication Breakdown: When Teamwork Fails
How to identify communication breakdowns across your business teams and mend them "What we've got here is a failure to...
by Tien-Anh Nguyen
Finance & Operations
Taking the Long View as the Value-add Investor
A few weeks back, Eric Ries issued a stark warning for the start-up community: Winter is coming, and it will...
by Tien-Anh Nguyen
Startup Strategy
Customer Focus: Are Customers Truly the Focus of Your Organization?
One of the first questions we ask any investment prospect during our due diligence is very simply: "How well do...
by Tien-Anh Nguyen
Marketing
Business Taglines: Where Tech Startups Go Wrong
Experienced marketers know that writing catchy business taglines or slogans is an important component of their marketing plan and product...
by Tien-Anh Nguyen
Startup Strategy
Renewal Rate: A Powerful Measure for Strategic Decision Making
Using the customer renewal rates data to unveil sub-optimal customer service, neglected account management, indifferent product marketing and faulty market...
by Tien-Anh Nguyen
Startup Strategy
Misplaced Management Goals: The Surefire Way to Fail Your Business
This article is inspired by a recent post on Ben Horowitz's blog titled "When Employees Misinterpret Managers". Though it is...
by Tien-Anh Nguyen