Tien-Anh Nguyen
Chief Business Officer at UserTesting
Marketing
Customer Segmentation: A Step-by-Step Guide for Growth

Effective customer segmentation is critical for any company attempting to scale. This guide will walk you through the process of clearly identifying and targeting your best prospects.

by Tien-Anh Nguyen
Product
4 Steps to Managing Scrum Meetings More Effectively
Four ways to help make your Scrum Meetings more effective (and, yes, more fun). To many who are new to...
by Tien-Anh Nguyen
HR & Leadership
Ace Your Internship by Setting the Right Goals

Here are four examples of internship goals that you should set at the beginning of any internship to measure its success.

by Tien-Anh Nguyen
HR & Leadership
Employee Recognition as a Competitive Advantage

With the competition for tech hiring and retention heating up, taking your employee recognition and motivation to the next level can help give you the winning edge you need.

by Tien-Anh Nguyen
Customer Success
Organizing a Great Customer Summit: 5 More Lessons from Socrata
Companies taking on the bold mission of creating a new category or operating in new, emerging markets face significant challenges,...
by Tien-Anh Nguyen
Finance & Operations
Making Sense of the Hortonworks S-1: A Unique Economic Model
A Hadoop Pioneer with a Unique Growth Model As I wrote about yesterday, an analysis of New Relic’s S-1 numbers...
by Tien-Anh Nguyen
Startup Strategy
New Relic's IPO Filing: An Analysis of SaaS Growth Drivers
Let's take a look under the hood: What the New Relic's S-1 reveals about the SaaS company's key drivers of...
by Tien-Anh Nguyen
Customer Success
Creating an Amazing Customer Conference: 5 Lessons from Socrata's Customer Summit
If you're looking for customer conference tips, the success of Socrata's Customer Summit provides some excellent lessons. Socrata, based in...
by Tien-Anh Nguyen
Portfolio
Thank You, Central Desktop!
Two weeks ago, PGi, a global leader in collaboration software and services, officially acquired our portfolio company Central Desktop. The...
by Tien-Anh Nguyen