Tien-Anh Nguyen
Chief Business Officer at UserTesting
Portfolio Updates
Thank You, Central Desktop!
Two weeks ago, PGi, a global leader in collaboration software and services, officially acquired our portfolio company Central Desktop. The...
by Tien-Anh Nguyen
VC Insights
2014 SaaS Survey: Insights into Sales and Marketing Spend & Churn
Two weeks ago, we were excited to share some of the results from the 2014 SaaS Survey conducted by David Skok...
by Tien-Anh Nguyen
VC Insights
2014 SaaS Survey Delivers Industry Benchmarks
David Skok, of Matrix Partners, has teamed up again this year with Pacific Crest, an investment banking firm with a specific...
by Tien-Anh Nguyen
HR & People
10 Hiring & Retention Metrics for Fast-Growing Startups

Does your HR tracking start and end with headcount? Here are 10 simple stats that can provide a much clearer picture of your company’s health and growth.

by Tien-Anh Nguyen
Market Research
Handy Tools and Quick Alternatives to CRM Data Analysis

If you’re a small team with limited time and resources these tools and alternative approaches will help you uncover actionable customer insights you can put to use now.

by Tien-Anh Nguyen
Market Research
How to Conduct CRM Data Analysis, Part 2

What’s the make-or-break secret to conducting successful CRM data analysis? Mapping out your game plan first.

by Tien-Anh Nguyen
Market Research
The Customer Data Mother Lode: How to Conduct CRM Data Analysis

Over the next few weeks, I will be writing about the process of structuring and executing a CRM data analysis that can help expansion-stage startups uncover invaluable insights based on their history of interactions with their customers.

by Tien-Anh Nguyen
Market Research
No Lead Left Behind: Bolster Your Customer Acquisition Strategy with CRM Data Analysis
Doing analyses on CRM data is a skill that most technology companies (and any self-respecting growth strategist sleuth) should master....
by Tien-Anh Nguyen
Startup Strategy
No Lead Left Behind: Bolster Your Customer Acquisition Strategy with CRM Data Analysis

Learn how to conduct CRM data analysis to successfully mine the richest store of customers data your company will have throughout its growth cycle.

by Tien-Anh Nguyen