Building the Workforce for the Future: 16 Smart Inside Sales Trends in 2016 [Infographic]

We’re back with our annual trend report — check out last year’s here — and the theme for 2016 is all about building the Workforce for the Future. No, that doesn’t mean building your own AI Butlers or Pepper Robots. Nah, we sales humans are much more interesting than that. In fact, this is the first time in history when five generations are working together side by side. These multi-cultural, multi-generational, multi-sexual and multi-talented tribes all want to share the stage. Managing and growing this talent is central to the long-term success of business and the Internet of Things economy.

At TeleSmart, we are proud to be entering our eleventh year of trend spotting, and making our #SmartSelling innovative sales predictions for the future. Did I mention that 99% of the time, we are scary-right? Just check out our forecasts from 2005 to 2016.

As everyone continues to Build Faster, Stay Smarter and Lead Better, inside sales continues to invigorate sales organizations and grow at a steady clip of 300% per year.

Get a sneak peek of this year’s trends below and be sure to check out the full report here.

Sales Trends Infographic

Ready to read the full report? Click below to gain access.

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President and CEO

Josiane is an author, sales futurist and change agent. She advises companies and business leaders on the changing sales landscape and how it impacts workforce productivity. Currently, she is the author of Lynda.com and President & CEO of TeleSmart Communications.
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