Customer Success
Customer Success
How Sales People Want to Be Managed…And How They Should Be Managed
Sales management strategist Lee Salz lays out a plan to successfully manage sales people as they want to be managed: as business operators.
by Kristin McLeodCustomer Success
Engagement Marketing Unmasked
The new definition of engagement involves point-in-time, but it used to be about user retention. Is engagement marketing getting it wrong?
by mkolodziejCustomer Success
Think Ahead: Sales Trends Fuel the Best Salespeople
Established markets are always fruitful, but sales trends are what give the best salespeople big returns.
by mkolodziejCustomer Success
Getting Off on the Right Foot: User Onboarding Done Right
A smooth user onboarding process lays the foundation for engaged users who come back for more.
by mkolodziejCustomer Success
Right on the Money: The Key to Accurate Sales Forecasts
Accurate sales forecasts are essential for any business, but also difficult to create. Fortunately, this new valuable resource can help.
by Jeff HoffmanCustomer Success
Is Cold Calling Heating Up Again?
With the rise of inbound marketing and sales 2.0, is cold calling still a viable sales technique? Rethink the deep freeze on cold calls.
by mkolodziejCustomer Success
Achieve Growth without Salespeople or Sales Teams
How can you achieve exponential growth without salespeople or a sales team? Let your product do the selling.
by mkolodziejCustomer Success
Perspectives: Colleen Francis on the Biggest Startup Sales Mistakes to Avoid
Sales trainer and strategist Colleen Francis discusses the biggest sales mistakes startup companies make and how they can avoid them.
by OpenViewCustomer Success
Let the Client Sell: 5 Tips for Closing Sales
Closing sales isn't the real problem. Get to the root of what's preventing you from closing and learn this five tips to overcome it.
by mkolodziej