Customer Maturity Index Template
May 5, 2017
May 5, 2017
Customer Success Advisor
Boaz Maor is a Customer Success Advisor. He previously has held roles as the EVP of Customers at <a href="http://www.walkme.com/">WalkMe</a>, and served as VP Customer Success at Mashery (acquired by Intel), where he built the company's first Customer Success team to over 60 professionals. With over 25 years of experience helping organizations transform and grow businesses to achieve measurable operating results, he excels at turning early startups into well-structured organizations with thought-out strategies, positioning, processes, and supporting cultures.
CAC payback period is a fantastic metric to measure success. But despite your best efforts, you might still be getting CAC payback wrong. Here’s what to avoid.