Learn how to Appease the Gatekeeper

The first issue with the gatekeeper – or the person the separates you from a decision-maker and a potential sale – is in the name.

When you say gatekeeper, you conjure up images of brutish ogres protecting an entryway. A change in nomenclature, to the word concierge for example, can make a vast difference.

Once you’ve established this change, there are a few techniques you can use to bypass that concierge. The first is straightforward honesty. Don’t beat around the bush and waste your time and theirs. State your business and see how it’s taken. Another option is humor. As the saying goes, if you can get them to laugh, you can sell them something. And yet another option is to say that you’re phone call is being expected, assuming you sent a preliminary mailing.

In the end, a valuable life lesson still holds true when it comes to concierges: treat others how you want to be treated.

sales training, outbound prospecting, cold calling, decision makers
CA
Contributing Author

You might also like ...
Sales
Your Guide to Outbound Automation: How Thena 10x Outbound Without BDRs

Does automating outbound sales efforts really work? It can and it does, as shown in this post by Thena. They use automated outbound to 10x their efforts. Here’s how they do it.

by Kyle Poyar
HR & Leadership
Sales Hiring Crystal Ball: How to Hire Sales Leaders Who Thrive

How do you find and hire a sales leader who can thrive in today’s rocky selling environment. Expert Amy Volas lays it out here.

by Amy Volas
Product-Led Growth
The 3 Part Framework for Designing Efficient B2B SaaS Organizations in 2024 and Beyond

B2B SaaS companies need to not only learn how to “do more with less” but also “do different with what we have.” This three-part framework can help.

by Mark Khavkin, Jonathan Tice