Finance & Operations
Buyout! 4 Tips to Nab a Bankrupt Competitor
[caption id="attachment_6903" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/jjjohn/}jjjohn{/link}[/caption] Yay! One of your main competitors has gone bankrupt. Now's the time...
by Brennon Slattery
Customer Success
Customer Service Attitude Check
[caption id="attachment_6905" align="alignright" width="160"] Image provided by: {link:http://www.flickr.com/photos/shavar/}shavar{/link}[/caption] An old adage says that someone will tell 3 people about a...
by Brennon Slattery
Product
Agile Ideology is Damaging to Startups
[caption id="attachment_6858" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/brandon_brubaker/}Brandon Brubaker{/link}[/caption] Ideologies pertaining to agile product development can be more damaging to...
by Brennon Slattery
Product
Scrum's Source: 8 Lessons Learned
  [caption id="attachment_6821" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/abhiomkar/}abhiomkar{/link}[/caption] Scrum — often seen in agile software development — is a highly...
by Brennon Slattery
Customer Success
Wow! 108 Ways to Improve Your Website’s Profits
[caption id="attachment_6744" align="alignleft" width="240"] Image provided by: {link:http://www.flickr.com/photos/fire_brace/}thekeithhall{/link}[/caption] Run out of ideas on how to optimize your website? Not seeing...
by Brennon Slattery
HR & Leadership
Give a Guarantee – And Leap with Faith
[caption id="attachment_6701" align="alignleft" width="191"] Image provided by: {link: http://www.flickr.com/photos/33678919@N07/}vectorportal{/link}[/caption] When the going gets tough, the tough risk it all. Gene...
by Brennon Slattery
Customer Success
Give Your Customers an Experience They'll Never Forget
[caption id="attachment_6577" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/liamliberty/}Liam Liberty{/link}[/caption] Don't just make a sale—give your customers something they'll be talking...
by Brennon Slattery
Customer Success
4 Ways Social CRM Can Improve Communication
[caption id="attachment_6573" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/intersectionconsulting/}Intersection Consulting{/link}[/caption] CRM is dead. Social CRM is its evolution; the wave of...
by Brennon Slattery
Customer Success
5 Things to Consider Before Signing Seasoned Sales Reps
Expansion stage companies want to go from 0 to 60 right out of the gate. To get there, they sometimes...
by Brennon Slattery