Product
Watch
A Primer on Agile Software Development, Part 2
In the second part of a two-part series, the speaker, Jeff Patton continues his lecture on the origins of agile software...
by Contributing Author
Sales
Watch
Improving the Effectiveness of Your Voice Mails
People in sales often feel that leaving a voice mail is a fruitless endeavor. Ultimately, they believe that their calls...
by Contributing Author
Sales
Watch
Learn how to Appease the Gatekeeper
The first issue with the gatekeeper – or the person the separates you from a decision-maker and a potential sale...
by Contributing Author
Product
Design Thoughts: Apple's iPad
Apple’s iPad has been dubbed revolutionary by many. [caption id="attachment_6826" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/korosirego/}Rego - twitter.com/w3bdesign{/link}[/caption] But where...
by Contributing Author
Customer Success
The Differences Between Sales Representatives
Knowing the differences between your sales representatives can lead to increased efficiency, customer acquisitions and renewal rates. [caption id="attachment_6824" align="alignright"...
by Contributing Author
Customer Success
Five Sources of Competitive Advantage
Creating a competitive advantage is in the best interest of any company. [caption id="attachment_6676" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/iamagenious/}permanently...
by Contributing Author
Customer Success
Grassroots Initiatives Key to Slowing Churn
In the hyper-competitive world of telecommunications, customer churn is a chief concern. [caption id="attachment_6673" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/andy_bernay-roman/}allspice1{/link}[/caption]...
by Contributing Author
Customer Success
The Phenomenon that is Negative Churn
Churn is a part of doing business. [caption id="attachment_6672" align="alignright" width="180"] Image provided by: {link:http://www.flickr.com/photos/veganfeast/}norwichnuts{/link}[/caption] A customer can leave a...
by Contributing Author
Product
Watch
How AtTask is Reshaping the Industry, Part 3
During a conference, leaders from AtTask gathered on-stage to present their social team management software, Stream. Through role playing, the...
by Contributing Author