Customer Success
Assess Your Sales Pipeline with These Critical Metrics
Before a personal trainer can create a customized regiment for you, your current fitness levels and thresholds must be tested....
by Contributing Author
Customer Success
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Customer Service Tips: Measuring Satisfaction on a Monthly Basis
Customer service reporting can be done on a variety of schedules. As opposed to its counterparts --  real-time, daily (great...
by Contributing Author
HR & Leadership
Recruiting Jargon: What it Really Means
Sometimes there's a discrepancy between what people say and what they really mean. [caption id="attachment_20055" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/bluejake/}jakedobkin{/link}[/caption] This...
by Contributing Author
Finance & Operations
Reviewing Founder Liquidity Options in Venture Funding
With venture capital bidding wars sending company valuations ablaze, founders are gaining more leverage than ever in term sheet negotiations. [caption...
by Contributing Author
Customer Success
In Sales, Time-Wasting Can Run Rampant
What does it mean for the sales industry when only 10 percent of all selling efforts are effective? [caption id="attachment_20047"...
by Contributing Author
Product
7 IT Tools to Supercharge Your Product Team
Company-wide collaboration can be a boon to product development, an area where a gestalt effort usually generates the best results....
by Contributing Author
HR & Leadership
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Employee Engagement: The Plight of the Disengaged Employee
The blame usually falls squarely on an employee when they're disengaged from their work. But how did the employee get...
by Contributing Author
Finance & Operations
Entrepreneurs: How to Distinguish Yourself for VCs
If you don't already fit the mold of a prototypical VC-magnetizing entrepreneur, fear not. [caption id="attachment_19997" align="alignright" width="240"] Image provided...
by Contributing Author
HR & Leadership
A Legal Checklist for Every Young Company
In the earliest stages, many startups tend to focus on conducting business first, and the legal ramifications of doing so...
by Contributing Author