HR & Leadership
HR & Leadership
6 Tips for Building a Customer-Obsessed Team
Intronis VP of Partner Success Jasmine Lombardi provides six steps companies can follow to launch a highly effective customer success team. The keys? Laser-focused organization and managers who aren't afraid to dive in and get their hands dirty.
by Jasmine Lombardi HR & Leadership
The Hardest Challenges of Implementing Scrum, #3: Prioritization by Business Impact
Find out why business impact is the only way to prioritize your product backlog. In my last two posts, I…
by Tien-Anh Nguyen HR & Leadership
One Type of Salesperson You Should Think Twice About Hiring
Want to poach sales reps away from one of your biggest competitors? Sales management strategist Lee Salz explains why that may actually be the last thing you want to do.
by Kristin McLeod HR & Leadership
The Key to Scaling Quickly? Developing Your Team
Growth begets growth and if your staff isn’t prepared for the challenge, you’ve failed at the key to scaling quickly.
by jminton HR & Leadership
Founder’s Corner: Developing A Company Culture People Will Love
Founders: Want to know the secret driver behind elevating your brand and winning more customers? It's not your product, it's your culture. Instructure CEO Josh Coates explains the difference between good and bad company cultures, and what it takes to develop a passionate base of customers and fans.
by Josh Coates HR & Leadership
Two Questions You Absolutely Have to Ask When VCs Come Calling
Surprise, surprise, investors are knocking at the door — what now? OpenView's Matt Biehler shares two questions to ask VCs to make sure you get the most out of any call.
by Matt Biehler HR & Leadership
Should You Consider Offering a Pay to Quit Program?
It might sound a little weird, but a pay to quit program actually allows you to build a stronger culture amongst your employees.
by jminton HR & Leadership
Endangered Species? Management’s New Prime Directive
Are managers soon to be an endangered species? As fast-moving, innovative companies do away with traditional hierarchies, Scrum co-creator Dr. Jeff Sutherland warns that the role of the manager needs to adapt to survive in today's agile environment.
by Jeff Sutherland HR & Leadership
Office Earth Day: 8 Ways to Save the Planet from Your Desk
Looking for some quick and easy ways to make an eco-friendly impact this Earth Day? Here are eight ways you can pitch in and do your part without even leaving the office.
by Josh Zywien