Brian Solis says with social networks becoming the preferred channel of communication among connected consumers, businesses are losing ground and faith in the customer service game.
In a post for Jonathan Farrington’s blog, the man himself talks through a list of the best ways to lose customers.
In a recent post for The Digital Buyer Persona, Tony Zambito looks at the changing face of buyer decision models in B2B and examines how sales and marketing teams can change their methodology to adapt.
In a post for Sales Benchmark Index, Matt Sharrers discusses the kind of sales support managers should be offering to help the top players on their sales team.
In a post for Entrepreneur, Ramon Ray examines a few key issues that you should consider before moving your company to cloud based storage.
To help the average sales person integrate the platform into their daily lives, Miles Austin lays out 12 activities to complete to make the most of LinkedIn.