Customer Success
Customer Success
Tips to Avoid Stale Data Tracking
Revisit Data Tracking to Discover the Real Story Tracking customer and brand experience data requires that you follow the same…
by vickilynnCustomer Success
Business Models for Edgy Entrepreneurs
Traditional Business Models Not One Size Fits All You have created the next best thing, but how will you make…
by vickilynnCustomer Success
The Correlation Between Customer Experience and Satisfaction
A positive customer experience is going to lead to customer satisfaction. But how can you create a positive customer experience?…
by Contributing AuthorCustomer Success
A Sale is just the Starting Line
Learn to Manage Post Sale Phases Once a customer decides to buy, many sales people ring the proverbial sales bell…
by vickilynnCustomer Success
A Model Day for Success in Sales
Why You Need a Model Day for Success and How to Get Started When offering sales and marketing support for…
by Brian ZimmermanCustomer Success
There’s more to Customer Service than Being Nice
Without customers, a business can’t survive. This basic principle fuels the actions and motives of every business, pushing it to…
by Contributing AuthorCustomer Success
Why Metrics Matter
There’s an old saying: You can’t improve what you don’t measure. It’s pretty simple: if you don’t keep an eye…
by George RobertsCustomer Success
Seth Godin Explains the Concept of Standing Out
Spreading ideas is at the heart of standing out. In the days of yore, the concept was simple: if you…
by Contributing AuthorCustomer Success
Processes Improve Performance
Process Driven Organizations Save Time, Money “Without a process-focused organization, employees are stomping out fires, missing out on opportunities, and…
by vickilynn