Customer Success
Engage with a Content Makeover
More than a dozen ways to make your content more engaging. [caption id="attachment_6182" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/lumaxart/}lumaxart{/link}[/caption] The...
by vickilynn
Customer Success
Tips to Budget for Video Content
How much does it cost to add video to marketing content? [caption id="attachment_6256" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/anotherphotograph/}tonyhall{/link}[/caption] Video...
by vickilynn
Customer Success
How to Feed Your Networks
Social networks require care and feeding. [caption id="attachment_6255" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/clintjcl/}ClintJCL{/link}[/caption] Most companies have set up social...
by vickilynn
Product
Teams Central to Agile/Lean Success
Some project managers fail to understand the inherent discipline of teams. [caption id="attachment_5682" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/lumaxart/}lumaxart{/link}[/caption] In...
by vickilynn
HR & People
Advertising Models under the Microscope
Choose the right business model with tips from former Uproar marketer, Sean Ellis. [caption id="attachment_6227" align="alignright" width="119"] Image provided by:...
by vickilynn
Sales
Sticky Questions for Stuck Sales
When sales slow down, it may not be the customer who is stuck. [caption id="attachment_5487" align="alignright" width="168"] Image provided by:...
by vickilynn
Product
Startups: Don’t Do This
Startup lessons from the founder of failed personal finance site Wesabe.com. This On Product Management Blog post discusses an article...
by vickilynn
Customer Success
Customer Service: Average to Excellent
Focus on “why” to provide excellent customer service. [caption id="attachment_6229" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/citizenerased/}charmingman{/link}[/caption] Every contact center wants...
by vickilynn
HR & People
Experienced Workers Need Not Apply?
Many companies fear hiring highly qualified employees. [caption id="attachment_5974" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/mpires/}Miguel Pires da Rosa{/link}[/caption] In a...
by vickilynn