Finance & Operations

Finance & Operations
Managing the Transition for a New CFO
Deloitte just published a great whitepaper, "Taking the Reins: Managing CFO Transitions." As a Boston venture capital firm that provides...
by Cynthia Mignogna
Finance & Operations
The IRS and You: How to Avoid a Payroll Audit
An IRS audit can be a catastrophe if you're not prepared. [caption id="attachment_5678" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/phillip/}Phillip{/link}[/caption] Starting...
by Contributing Author
Finance & Operations
Why Clients are Gaining Leverage Over Consultants
Hiring a consultant has often been associated with large projects and exceedingly bloated budgets. [caption id="attachment_5674" align="alignright" width="240"] Image provided...
by Contributing Author
Finance & Operations
Knowing the Difference Between Being Assertive and Overbearing
For management, knowing how to be assertive is an indispensable skill. [caption id="attachment_5655" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/connortarter/}Tarter Time...
by Contributing Author
Finance & Operations
The 12 Things All Good Bosses Believe
What separates a good boss from a bad one? [caption id="attachment_5651" align="alignright" width="160"] Image provided by: {link:http://www.flickr.com/photos/shanegorski/}country boy shane {/link}[/caption]...
by Contributing Author
Finance & Operations
In Venture Capital, Size Does Matter
Silicon Valley Bank recently published a report that questioned whether smaller venture capital funds outperform bigger ones. Highlights of the findings include:...
by Firas Raouf
Finance & Operations
KPIs for SaaS: The Customer Acquisition Cost Ratio
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
Board Management
The Board Imperative: Cause No Harm
I'm a member of ExpertCEO, a great forum where CEOs get to use their peers as sounding boards for issues they...
by Firas Raouf
Customer Success
What are the Right Metrics for Customer Service?
The question about the right metrics to use to evaluate Customer Service came up a couple of times this month...
by Scott Maxwell