Finance & Operations

Finance & Operations
In Venture Capital, Size Does Matter
Silicon Valley Bank recently published a report that questioned whether smaller venture capital funds outperform bigger ones. Highlights of the findings include:...
by Firas Raouf
Finance & Operations
KPIs for SaaS: The Customer Acquisition Cost Ratio
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
Board Management
The Board Imperative: Cause No Harm
I'm a member of ExpertCEO, a great forum where CEOs get to use their peers as sounding boards for issues they...
by Firas Raouf
Customer Success
What are the Right Metrics for Customer Service?
The question about the right metrics to use to evaluate Customer Service came up a couple of times this month...
by Scott Maxwell
Finance & Operations
The Board Imperative: A Balanced and Cohesive Board
I am just coming out of an effort to recruit an independent board member for one of our portfolio companies....
by Firas Raouf
Finance & Operations
Metrics Gone Bad
While providing operational support to the expansion stage software companies in OpenView's venture capital investment portfolio in the areas of...
by Igor Altman
Finance & Operations
The Role of the CFO
As early growth venture capital investors, we tend to work with companies that are at the very early stages of...
by Firas Raouf
Product
What is a Profitable Distribution Model?
As growth venture capital investors, we look for companies that can scale with capital efficiency. The first key requirement for...
by Firas Raouf
Leadership
What Is Expansion Stage?
I frequently get asked the question "What is expansion stage?" From a high level perspective, if early stage is when...
by Scott Maxwell