Marketing
Emailing Faux Pas :(
Have you ever received a emoticon (emoticon = : ) or ; ) etc.) in a email from someone and...
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Startup News
Workherway.com - A great site for career-minded women
Last week, I posted a blog entry titled, “Don’t be That Girl,” discussing the unconscious, self-defeating things that women do...
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Customer Success
The moment of truth - how good is your customer service team?
In this economy, businesses cannot afford to lose clients. When times are tough, it is essential that expansion stage SaaS...
by OpenView
Startup Strategy
Don't be "that" girl...
Gender equality in the workplace has definitely improved in recent decades, but let’s face it… only 15 Fortune 500 companies...
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Startup Strategy
What NOT to Outsource within your Business
Today I was in touch with a friend, Ryan Burke, who is the Director of Strategy and Global Solutions at...
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At OpenView
Testing the Talent
A couple of weeks ago, OpenView’s Recruitment Analyst, Diana Winings, wrote a blog post about the effectiveness of using personality...
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At OpenView
OpenView's Operational Support: Lead Generation Strategies
Today I got my hands on a great report that was recently released by The Bridge Group, Inc., a Boston-based consulting...
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Sales
Face-to-Face vs. Phone-based Sales: Who wins? Ring, Ring!
When you think of an outside sales rep, what comes to mind? Perhaps a well-dressed, smooth-talking, jet-setter who’s responsible for wining...
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Startup Strategy
Good Vibes on the Phone
I had a phone interview with a sales candidate last week that really got me thinking about how one’s attitude...
by OpenView