Metrics & Benchmarks
Metrics & Benchmarks
3 Steps to Reduce CAC & Turn Channel Partners into a Force Multiplier
In a recent post, I put forth a long laundry list of channel metrics to monitor partner performance. Now, let’s dive…
by Jim Somers Metrics & Benchmarks
The Top Customer Success Metrics You Should Really Be Tracking
If your company is a SaaS business relying on recurring revenue (subscriptions and renewals), you know how important an investment…
by Guy Nirpaz Metrics & Benchmarks
23 Metrics to Track for Real Insight into Your Channel Partnerships
Channel sales are notoriously challenging. Yet according to Accenture, over 70% of mid-sized to large high-tech enterprises depend on a network…
by Jim Somers Metrics & Benchmarks
Mobile Adoption and Retention: 15 Stats Every B2B Marketer Should Know [Infographic]
There’s no denying we live in an increasingly mobile world. Until recently, however, stats around mobile app performance and how…
by OpenView Metrics & Benchmarks
The Anatomy of Customer Success: Team Structure, Metrics, and Goals
Customer success has come a long way in a short amount of time. Just a few years ago, many companies…
by Boaz Maor Metrics & Benchmarks
Why Retention is King of Growth Strategy
Earlier this year at the Weapons of Mass Distribution (WMD) Conference hosted by 500 Startups, HubSpot VP Growth Brian Balfour took…
by Jonathan Crowe Metrics & Benchmarks
22 Metrics to Discover Your Top Go-to-Market Priorities
There are no lack of things on your plate. Deciding on the right things to focus on in your go-to-market…
by Brandon Hickie Metrics & Benchmarks
The One SaaS Metric That Drives All the Rest
If you had to abandon all the others, this is the one SaaS metric worth holding onto.
by jmintonMetrics & Benchmarks
The One Thing VCs Love to See Even More Than Growth
What VCs Look For A few years ago, I interviewed a candidate for a VP of Sales position at one…
by Scott Maxwell