Metrics & Benchmarks

Marketing
Defining Successful Outcomes
This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built...
by OpenView
Sales
What You Can Expect in an Outbound Program
This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built...
by OpenView
Sales
Are you Tracking the Right Metrics in your Outbound Program?
This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built...
by OpenView
Marketing
How to Set Goals for your Blogging Program

Metrics are extremely helpful for accurately setting measurable goals of the effort as well as helping to track performance and gain insights that will help you improve your blogging efforts.

by OpenView
Finance & Operations
KPIs for SaaS: The Customer Acquisition Cost Ratio
During their expansion stage, a lot of SaaS companies find themselves in a stage where the volume of their revenue...
by Konstantin Valchev
Customer Success
What are the Right Metrics for Customer Service?
The question about the right metrics to use to evaluate Customer Service came up a couple of times this month...
by Scott Maxwell
Finance & Operations
Metrics Gone Bad
While providing operational support to the expansion stage software companies in OpenView's venture capital investment portfolio in the areas of...
by Igor Altman