Startup Strategy
Startup Strategy
Renewal Rate: A Powerful Measure for Strategic Decision Making
Using the customer renewal rates data to unveil sub-optimal customer service, neglected account management, indifferent product marketing and faulty market…
by Tien-Anh NguyenStartup Strategy
6 Net Promoter Score Mistakes that Derail Customer Management Process
Is your company using a Net Promoter Score (NPS) to gauge customer satisfaction? If so, you are in the majority.…
by Brandon Hickie Startup Strategy
Corporate Recruiting of Web Designers (or anyone else really)
I recently filled a Web Designer position for one of our portfolio companies out in California. I’m now working on…
by Victor MahillonStartup Strategy
So Hard to Say Goodbye: Developing an Acquisition Exit Strategy
A company acquisition is rarely the result of chance or luck. Before an exit is reached, countless efforts are undertaken to arrive…
by Contributing Author Startup Strategy
You Should NEVER Propose on the First Date…in Sales
Closing the deal in enterprise software sales is a lot like getting married. Hear me out… You’ve found a trusted partner who…
by OpenView Startup Strategy
Basic Financial Modeling for the Enterprise SaaS Business
The four key elements of successful financial modeling are: simplicity, flexibility, improvisation, and an underlying economic model! Creating a basic…
by Nick Hammerschlag Startup Strategy
Misplaced Management Goals: The Surefire Way to Fail Your Business
This article is inspired by a recent post on Ben Horowitz’s blog titled “When Employees Misinterpret Managers“. Though it is…
by Tien-Anh Nguyen Startup Strategy
Building An Enterprise Software Company That Doesn’t Suck
At OpenView partners we enjoy actively working with expansion stage software companies that we invest growth capital in. The combination…
by George Roberts Startup Strategy
Online Branding: Ignoring YouTube Is Not an Option
Back when I was an assistant editor fresh out of college, I worked for an online publishing company that was…
by Brendan Cournoyer