HR & Leadership
Buffett says Focus on Communication
What your MBA program can't teach you. When a student asked Warren Buffet, “What’s the one thing that your MBA...
by vickilynn
HR & Leadership
People Development: a Predictive Process
Planning your people development processes. As a manager, you may be tasked with the ‘people development’ that is essential to...
by vickilynn
Sales
How to Stop Channel Sales Sabotage
Your sales staff may be blindly sabotaging channel sales success. This is usually due to a lack of creative thinking...
by vickilynn
Sales
Key Account Management: Much more than a Handshake
The goal for key account managers is to move from basic account management to a more interdependent account management style,...
by vickilynn
Sales
Tips on Managing Key Accounts
Key accounts require an artistic approach. Taking care of your key accounts is money in the bank and could make...
by vickilynn
Customer Success
Ask Now, Prosper Later
Consumers will not break down doors to explain what they love or hate about a product. In fact, if a...
by vickilynn
Customer Success
Why the Customer Experience Counts
The importance of customer experience to your brand. Most companies use brand-tracking research to figure out which market communications are...
by vickilynn
Customer Success
Lean into Agile Marketing
Agile is about more than just development. Agile is a type of project management usually used in software development. Lean...
by vickilynn
Customer Success
The 4 D’s of Distinction
Brand matters and the way you convey your brand will make or break it. Succinct position statements are crucial to...
by vickilynn