Search Results for: “customer development

Customer Success
Watch
The Customer Development Process, Part 3
Steve Blank is a serial entrepreneur and angel investor with a penchant for involving himself in successful ventures. Presenting at...
by Contributing Author
Product
Prototyping: The Heart of Customer Development
[caption id="attachment_9851" align="alignright" width="240"] Image provided by: {link:http://www.flickr.com/photos/shelbob/}Janesdead{/link}[/caption] Successful products solve real needs. When it comes to product design, John...
by Brennon Slattery
Product
Agile Customer Development Methods
Jim Murphy explains why great customer development is crucial to start-up success. [caption id="attachment_6082" align="alignright" width="168"] Image provided by: {link:http://www.flickr.com/photos/alancleaver/}alancleaver_2000{/link}[/caption]...
by vickilynn
Product
How to Not Suck at SaaS: Focus on Customer Development
My first take on this topic in last week's post got a lot of attention, but not the attention I intended....
by Firas Raouf
Product
Scaling Product Management From Series B to IPO: Establishing a Customer-First Org
Editor’s note: This is the third part in a series on scaling product management from Series B to IPO. Read...
by Scott Williamson
Customer Success
How Can Startups Enforce the Right to Disconnect? Use Customer Success Philosophies

Remote work is the new norm, so is it time to institute a “right to disconnect” policy for your team?

by Claire O'Regan
Marketing
Customer Segmentation: A Step-by-Step Guide for Growth

Effective customer segmentation is critical for any company attempting to scale. This guide will walk you through the process of clearly identifying and targeting your best prospects.

by Tien-Anh Nguyen
Customer Success
5 Stats That Prove Customer Service Enablement Should Be the Next Sales Enablement

The customer service agents on your team—whether you’ve got one or 1,000—are the frontline of your business. They impact your bottom line, attrition, NPS and more, and it’s time we enabled them to be exceptional in their customer interactions and careers.

by Olivia Schwan
Portfolio
OpenView Partners with Buildkite to Empower Software Development Teams to Deploy Faster with CI/CD

We’re excited to lead Buildkite’s $28M AUD Series A and support the Buildkite team as they strive to be a force multiplier for development teams.

by Kate Murdock
Marketing
Customer Acquisition: What Are the Most Crucial Product Marketing Activities?

Shirin Shahin outlines the most crucial product marketing activities that need to be done in the customer acquisition stage for an early-stage startup.

by Shirin Shahin