Editor’s Note: This is the second post in a two-part series featuring Help Scout co-founder and CEO, Nick Francis.
University of Southern California
Bachelor of Business Administration
Q2eBanking (NYSE: QTWO)
VSS Monitoring (acq. by Danaher)
Wayfair (NYSE: W)
Blake joined OV in 2013 and has led investments in companies like Highspot, Calendly, Expensify, Postscript and Cypress, among others.
In 2016, Blake personally coined the term “product led growth,” and continues to be a thought leader in the community as it has embraced PLG as the future of software. You can follow him on LinkedIn to watch his daily PLG news show called the #PLG123. He is also a primary host of the OV BUILD podcast.
Buying power has shifted for business software, and end users are the new gatekeepers. End users want a customer journey that begins with product-led self-service, rather than human-led sales conversations.
Prior to OpenView, Blake was an investor at Battery Ventures, where he helped lead investments in companies like Glassdoor (acq. by Recruit Holdings), Wayfair (NYSE:W), and Q2 Holdings (NYSE:QTWO).
Blake is originally from San Diego, and enjoys spending time in sunny Southern California whenever he can!
“Create value for the customer and a lot of other things will take care of themselves,” says Nick Francis,
Editor’s Note: This is the second part in a series covering best practices for building a great product &
Editor’s Note: This is the first part in a series covering best practices for building a great product &
After being a VC for the last 10 years, I’ve learned about VC etiquette by trial-and-error. In addition to
Editor’s Note: This is the second part of a two-part interview featuring Matin Movassate. In the first installment, Movassate
Our people, here to help yours.
In March, to help stop the spread of COVID-19, we temporarily closed our office in Boston and became a fully remote team overnight. We all miss being in the same place together, but we’ve adapted to the current environment and have fully embraced Zoom and Slack so we can stay as connected as possible.